AI development agency · NYC
Voice agents, chatbots, workflow automation, and BI for the businesses that still pick up the phone.
Keep scrolling — twelve live engagements unfold below ↓
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See it in action
A recorded sample of an after-hours dental-practice voice agent — and a working chatbot you can poke. Both honest: they identify themselves as AI and offer a human at any point.
Hudson Family Dental · After-hours line
Sample call · how a Code 7 voice agent handles intake
Agent
Hi, thanks for calling Hudson Family Dental — this is the practice's automated assistant. Quick heads-up: I'm an AI agent, and I can hand you to a person at any time. How can I help?
0:00 / 1:06
Recorded sample of an after-hours dental intake call. The live click-to-talk version we deploy for clients lives on their sites, not ours.
The problem
It's the calls you miss, the lookups you repeat, and the seats you can't fill fast enough.
40%
of after-hours calls go unanswered at the average SMB
Most are real leads. Most go to your competitor by morning.
50%+
of the average employee's week is repetitive work
Lookup, copy-paste, status update, follow-up. Work AI handles.
$4,700
average cost to replace one front-desk hire
Recruiting, training, ramp. AI removes the bottleneck before you hit it.
Why AI · The money math
Not in a press release. In your week. Most SMB AI wins are unglamorous — they're recovered calls, reclaimed hours, and decisions made on real numbers instead of memory.
Every business loses money to the calls, chats, and forms that arrive when your team isn't there — nights, weekends, lunch hour, the busy stretch nobody can pick up. The first responder usually wins. AI gives you a first responder that costs less than a fraction of a hire and never goes home.
Where it pays back
Lost-lead recovery · After-hours bookings
Lookups, copy-paste between systems, status updates, eligibility checks, document chase, qualifier intake. Work your most expensive people do because no one else can — but that doesn't require their judgment. Automate the predictable part so they spend their hours on the calls that close.
Where it pays back
Hours reclaimed per FTE · Margin per employee
Most SMBs don't have a finance team — they have one operator with a hundred open tabs. The numbers that matter (no-show rate, lead-to-showing, source ROI, capacity) live in three systems and never line up. AI consolidates and surfaces them as the changes happen, not at month-end.
Where it pays back
Faster decisions · Fewer revenue leaks caught late
Being honest about this earns trust.
Trust-based first conversations
The first call with a new patient, client, or family. The work where being heard matters more than being efficient. Automating that costs more than it saves.
Anything regulated where wrong = catastrophic
Diagnoses, legal opinions, specific investment advice. We refuse to deploy AI here even when clients ask. The downside is too asymmetric.
Tasks you only do twice a quarter
Not enough volume to amortize the build. If a workflow runs ten times a year, a checklist will outperform a custom AI build every time.
What we build
Seven practices, one operating philosophy: ship the smallest useful thing, measure it honestly, expand from there.
Answer every call, book every lead — 24/7.
Learn moreSite chat that converts — wired into your real systems.
Learn moreOperational chains that run themselves.
Learn moreDashboards your team will actually open.
Learn moreHire faster, qualify cheaper — built by recruiters.
Learn moreModern marketing sites, ready for AI search.
Learn moreBespoke AI systems for the workflows that matter.
Learn moreIndustries
Our agents know your industry's compliance, vocabulary, and tools — not just AI. Start where it hurts most.
Patient intake, scheduling, reminders
Lead qualification, showing booking, follow-ups
Client intake, KYC handling, advisor copilots
Enrollment, admissions, family questions
Pre-purchase Q&A, returns, support
Intake, scheduling, document workflow
Service calls, dispatch, after-hours coverage
ROI calculator
Drag the sliders. The number on the right is our honest estimate. We'll sharpen it with your real data in the audit.
Estimated annual upside
$76,800 / year
Assumptions: AI recovers ~25% of missed calls; ~40% of recoveries convert. We'll pressure-test these against your real numbers in the audit.
Proof
Anonymized pilot results — real engagements, real numbers. We update these as case studies land.
Candidates stay in the network permanently — no re-applying, no expiration. The firm captures stories overnight and weekends without an after-hours recruiter on call. Every match decision still belongs to a human, but the qualifier work that used to fill a recruiter's morning is done by the time they sit down with coffee.
After-hours appointment recovery up materially in month one. Patients arrive with their forms already done — most visits start on time, several minutes earlier than the office's old baseline. Front-desk time on insurance phone calls dropped, freeing staff for in-clinic patient service. The dentists are doing dentistry, not paperwork.
Family inquiry response time dropped from days to minutes. Tour bookings happen directly in the chat — the director sees them on her calendar without anyone re-entering data. Tools were consolidated, monthly software cost decreased, and the staff stopped fielding misrouted "which program?" questions from families. The day care kept the human warmth families value — every match decision still goes through a teacher — and lost the admin friction.
FAQ
Two to four weeks for a standard voice agent or chatbot. Custom workflows and integrations: 4–8 weeks. We don't ship until you sign off on a transcript review.
Every project starts with a Free AI Audit — 30 minutes with the founder where we map three places AI can save you money. If a pilot makes sense, we ship the smallest useful thing in 2–4 weeks and tune it weekly. You only continue if it's working.
Honestly — for the most repetitive 30–50% of their work, yes. The intent is to free your team for higher-value work, not to delete jobs. Most clients see headcount stay flat while output goes up.
Encrypted at rest and in transit. Subprocessors documented. We never train models on your data. HIPAA BAAs available for healthcare. Audit logs on every PII access.
Every agent we deploy offers a human at any point. We track 'human request rate' as a quality metric. If it's high, the bot is the problem — not your customers.
ChatGPT can't see your CRM, your calendar, or your inventory. Our agents are grounded in your real systems and configured for your specific workflows. ChatGPT is a tool. We build systems.
Free AI Audit
We'll show you three places AI can save you money this quarter — yours to keep, no obligation, no slide deck.
