Healthcare
Patient intake, scheduling, reminders, refill triage — handled with the precision your clinic needs and the compliance posture your compliance officer can defend.
Industry · Healthcare
Practices using Code 7 voice agents recover 20%+ of after-hours appointment requests in month one.
The 3 problems we hear most
The patient who couldn't get through at 6:15pm books with the practice down the street the next morning.
Eligibility checks, reminder calls, refill triage — work that's draining your most patient-facing staff.
Without a reminder + confirmation loop, 15–25% of appointments don't happen. Lost revenue, lost slots.
For healthcare
Tap any service to see how it's tuned for your industry.
Patient intake, appointment scheduling, refill triage, no-show recovery — 24/7, bilingual, with escalation paths your clinical staff define.
Service detailInsurance questions, hours, location, new-patient intake — grounded in your real practice info, never inventing clinical answers.
Service detailOnboarding, insurance verification, referral routing, prior-auth packets — the paperwork that drains your front desk.
Service detailPanel size, no-show rate, payer mix, provider productivity — KPIs your operators trust, refreshed nightly.
Service detailClinical documentation assists, prior-auth pipelines, intake summarization — engineered for HIPAA and audit.
Service detailCompliance & considerations
We design with your industry's rules in mind from day one — and document it for the people who'll audit you.
Business Associate Agreements with every subprocessor. PHI encrypted at rest and in transit. Audit logs on every read.
Voice and chat agents are configured to refuse to take detailed PHI in free-form fields. Secure forms used where PHI is needed.
We track and design against state telehealth, AI-in-medicine, and consent rules. Your compliance officer gets the documentation.
Tools we integrate with
A recent result
Problem
Front desk fielding 40+ calls/day, missing 1 in 5 after-hours appointment requests, no-show rate at 18%.
Outcome
Voice agent recovered 23% more after-hours bookings in month one. Confirmation workflow dropped no-show rate to 9%. Front desk got six hours of their week back for in-clinic patients.
See more case studiesHealthcare · FAQ
Yes. We sign BAAs, use HIPAA-compliant subprocessors, and configure agents to never collect PHI in free-text fields. Documentation provided to your compliance officer.
Our agents are configured to refuse clinical advice and route those calls to your clinical staff. The boundary is explicit and enforced.
Epic, Athena, eClinicalWorks, DrChrono, Kareo, and others. If your EHR has an API or HL7 feed, we can integrate. We'll tell you upfront if we can't.
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