Code 7 Consulting

AI Chatbots

A chatbot that actually knows your business.

Not a generic ChatGPT plugin. A chatbot wired into your CRM, your inventory, your calendar — so it can answer the questions your team is tired of answering and book the deal while it's hot.

Service · AI Chatbots

What it does

In plain English.

  • Answers product, pricing, and policy questions from your real docs

  • Qualifies leads and routes hot ones to sales in real time

  • Books appointments from inside the chat window

  • Handoff to a human when the conversation warrants it

  • Multi-channel: website, SMS, WhatsApp, Instagram, email

  • Never invents — falls back to a human when it doesn't know

How it works

From sign-off to live, with you in the loop.

  1. Step 1

    Index your source-of-truth

    We pull from your site, docs, FAQs, and product feed so the bot is grounded in your real content.

  2. Step 2

    Define the guardrails

    Together we list what the bot can answer, what it must escalate, and what it never says.

  3. Step 3

    Wire into your stack

    CRM, calendar, helpdesk, e-commerce. The bot acts inside your systems, not a sandbox.

  4. Step 4

    Launch + tune

    We review transcripts weekly for the first month. Wrong answers become training data, not a recurring bug.

Capabilities

What you get.

  • Grounded in your content

    We index your knowledge base, FAQ, policies, and product data so answers are accurate, not hallucinated.

  • Lead capture without forms

    Conversational data capture — name, email, intent, urgency — without making visitors fill out a form.

  • CRM-native

    Every conversation lands in your CRM as a real lead with full context, not a transcript dump.

  • Branded UI

    Looks like part of your site, not a third-party bubble. Custom theming included.

  • Honest fallbacks

    When the bot doesn't know, it says so and offers a human. We tune for accuracy, not engagement.

  • Analytics that matter

    Track resolution rate, lead conversion, top unanswered questions. We review them with you weekly.

Integrations

  • OpenAI
  • Anthropic
  • HubSpot
  • Salesforce
  • Shopify
  • Intercom
  • Zendesk
  • Slack
  • Twilio

Don't see your stack? We integrate with most tools that have an API. We'll confirm in the audit.

How we engage

Start with the smallest thing that proves it works.

We begin with a Free AI Audit. If a pilot makes sense, we ship it in two to four weeks and tune it weekly. If the audit shows it won't work, we'll tell you — and you keep the report.

A recent result

A regional e-commerce brand — what changed.

Resolved 61% of pre-purchase questions without human touch. Support team refocused on retention.

See more case studies

AI Chatbots · FAQ

Common questions.

How is this different from a ChatGPT widget?

It's grounded in your actual content and connected to your real tools. ChatGPT-the-product can't see your inventory, your CRM, or your calendar. Ours can.

What if it gives a wrong answer?

We instrument it to refuse rather than guess on anything outside its grounded sources. Wrong answers in early weeks are inputs for tuning — not something we hope you don't notice.

Can it match my brand?

Yes — we build the UI on your site, in your colors and type. No third-party bubble.

Free AI Audit

Book your free 30-minute AI audit.

We'll show you three places AI can save you money this quarter — yours to keep, no obligation, no slide deck.